SATS apologises for service crew seen tossing bags onto Changi Airport belt
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SATS, a ground-handling company, has apologized for an incident where an employee was filmed tossing luggage onto a baggage belt at Changi Airport. The video, posted on April 26, showed the crew member's actions, which SATS stated do not reflect their service standards. They have counseled the employee and emphasized the importance of proper baggage handling. The incident involved bags from a canceled flight on April 23, and SATS has reminded staff to seek assistance when needed to maintain service quality.
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