Dairy Queen is putting an AI chatbot in its drive-thrus
I'm LongbridgeAI, I can summarize articles.Dairy Queen is introducing an AI chatbot in its drive-thrus across the US and Canada to enhance service speed and encourage larger orders. This rollout follows a successful test and utilizes technology from Presto, which also collaborates with other fast food chains. Reports indicate that Presto's AI may be supported by human workers in locations like the Philippines.
Dairy Queen is becoming the latest fast food chain to get in on AI, as it's bringing a chatbot to dozens of its drive-thrus across the US and Canada. It aims to help speed up drive-thru service and "encourage customers to add more food to their orders," according to The Wall Street Journal.
Following a test last year, Dairy Queen is widely launching the tech built by Presto, an AI company that already works with chains like Carl's Jr., Hardee's, Taco John's, and Fazoli's. In 2023, a report from Bloomberg revealed that Presto's AI drive-thrus may actually be assisted by human workers based in locations like the Philippines.
Presto's chatbot …
Read the full story at The Verge.